Policies
Terms of Sale:
We accept VISA, Discover Network, MasterCard, American Express and PayPal. We do accept business and personal checks or money orders and your orders will ship after your check or money order clears our bank. Please make your checks payable to Overstock Fabrics. To send a check or money order, please use this address:
Jo Thompson
Overstock Fabrics
908 Old Thomasville Road
High Point, NC 27260
Credit Card Payments
Due to new credit card processing regulations, we can no longer enter credit card payments directly. Credit cards are now processed through PayPal. To pay with your credit card, place your fabrics in your shopping cart then check the PayPal option as your Payment Method. As the "final step," you will confirm your order. This takes you to a PayPal page where you can "Choose a way to pay." Select the option in the bottom right area of the page that says "Pay with a debit or credit card or Bill me Later." At this point, you an enter your credit card details.
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Overstock Fabrics disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Overstock Fabrics does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Overstock Fabrics does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Overstock Fabrics shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Overstock Fabrics has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Order Minimums
Our order minimum is one yard of fabric or trim for most fabrics and trims. Some vendors, however, require a minimum yardage. In these cases, either your shopping cart will add the required minimum or we will contact you to let you know the number of yards needed for us to finish processing your order.
Fabric Content
In some cases we do not know the fabric content and therefore categorize fabric content based upon how the fabric looks and feels and through knowledge of the vendor's normal fabric content. We cannot guarantee fabric content unless it is specifically listed in the pattern description.
State Sales Tax
Some of our suppliers may require that we add State Sales Tax to your order. In order to be excluded from State Sales Tax, documentation listing your company name, address, and sales tax id number should be sent to overstockfabric@northstate.net.
Shipping Policy
We try to ship all orders within 5 business days of your order date. Orders from Cut & Stock programs may take longer depending on its shipping policies.
Merchandise Availability
Product that we don't stock, e.g., Roth & Tompkins, Dekortex, Edinburgh Weavers, American Silk Mills, KasLen Textiles, Covington, Bella Dura, Curated Kravet, Kravet, Outdura, et al., will be shipped directly from the vendor. They also try to ship within 5 business days but in some cases the fabric may be on backorder. If the backorder is for a period of time of more than two weeks, we will contact you to see whether you want to proceed with your Order. Even when patterns are on backorder, we list them so that your orders can be placed with the Vendor who will then put your name on the wait list for the fabric when it comes in. You cannot be placed on the wait list until your order is completed.
Expedited Shipping: If you need your fabric or trim expedited, we can Overnight or Next Day ship with the shipping cost paid by the Buyer. We primarily ship by USPS Priority Mail and UPS Ground. Freight services are also available.
UPS does not allow shipments to PO and APO addresses. Please use only street addresses when entering your delivery information if you want your order shipped by UPS. USPS does allow shipments to PO boxes.
Our fabric is sold by the yard and orders of 4+ yds are usually shipped on a fabric tube. Orders of three yards or less may be flat folded and shipped in a shipping envelope or box.
We only sell in full-yard increments and only numbers without decimals should be placed in the yardage box. You might be able to enter a fraction of a yard when you place the number or yards in the quantity box but the cart will revert to the first digit of your yardage. For example, 12.75 yards will revert to 12 when you check out.
International Shipping
International shipping services are available -- shipments are based on the dimensions and weight of the package. We use Priority Mail International as the shipping method and we do not charge a handling fee. Please Note: Import duties, taxes, and other charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's Customs Office to determine what these additional costs will be prior to buying. If you would like a shipping estimate before your purchase, please email us. Otherwise you will be charged the actual cost of shipping and insurance only.
Stock & Cut Programs
As sales agents, some of the companies which we represent are on a "Cut & Stock" basis. In most cases, the fabrics that we have listed are in stock. This allows you to buy the highest quality fabrics via online sales that would normally not be available. Since we do not stock the fabric, and have no means of knowing which fabrics are stocked, some fabrics that we list may be on backorder. If so, it may take up to 8 weeks for backorders to land. Most customers, because these fabrics are not available to them by another means and at the prices we offer, feel that it is worth the wait. Before you place an order with one of these companies, you may want to email us and check stock. If you don't check stock beforehand, we will email you with the status and you can determine whether you would like to "get in line" for the next shipment that comes in. If you don't hear from us, the fabric is in stock.
Some of the Cut & Stock vendors have minimum yardage order requirements and that is why you will see minimum orders of 3 yards, 5 yards or 10 yards. All of the Cut & Stock companies ship their products directly to you on a drop-ship basis. Some of our American Silk Mills, Roth & Tompkins and Kravet fabrics are stocked in our warehouse and will ship within 5 business days.
The Stock & Cut programs in which we participate include, but may not be limited to, the following: American Silk Mills, Angels Lining, Anthem Leather, Bella Dura, Covington, Curated Kravet, Dekortex, DeLeo, Diversitex, Heritage Fabrics, KasLen, Kravet, Outdura, P Kaufmann, Regal Fabrics, Roth & Tompkins, Sunbrella, and Swavelle.
Return Policy
Overstock Fabrics sells only first quality goods that are priced well below most retail prices. We do not purchase seconds, therefore our fabric and trims are guaranteed to be first quality. If you should find a flaw, please return the product to us within 14 days of receipt. Your order must be returned in its original condition. We will first attempt to replace the product. If no replacement is available, we will refund the amount of your purchase within 14 days of receiving and inspecting the flawed fabric, trim, or wallpaper. Because we are cutting yardage off of rolls, we do not accept returns for any reason other than that stated above. If you have any questions about the color or texture of a fabric or trim that you are ordering, please order a small sample before placing your order. Actual colors may vary depending on individual monitor settings.
Overstock Fabrics cannot be responsible for damages to fabric, wallpaper, trim or home decor products that occur in transit, storage and delivery
Kravet and Curated Kravet
In regard to fabric, trim and wallpaper purchased from Kravet, Kravet only accepts returns of a minimum of 5 yards of fabric or trim, and only if the fabric or trim are damaged. A minimum of 5 rolls of wallpaper may be returnable if it is a current item but only after written authorization from Kravet. Please contact us prior to returning damaged fabric for instructions. Return freight charges are the responsibility of the customer.
All sales are final after 14 days, regardless of claims for damaged goods. Please inspect your fabric, trim, wallpaper, or Curated Kravet product within 2 weeks of receipt.
If you have any questions about our return policy, please contact us.
In the event that a Overstock Fabrics product is mistakenly listed at an incorrect price or inventory level, Overstock Fabrics reserves the right to refuse or cancel any orders placed for product listed at the incorrect price or incorrect inventory level. Overstock Fabrics reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Overstock Fabrics shall issue a credit to your credit card or PayPal account in the amount of the incorrect price.
Term Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Overstock Fabrics without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Overstock Fabrics may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Overstock Fabrics.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of North Carolina, USA, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Overstock Fabrics products) shall be in the state or federal courts located in High Point, Guilford County, North Carolina. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Overstock Fabrics products) must be commenced within one (1) year after the claim or cause of action arises. Overstock Fabrics' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Overstock Fabrics may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Overstock Fabrics or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Overstock Fabrics does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Overstock Fabrics is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Overstock Fabrics reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Overstock Fabrics in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Overstock Fabrics, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Overstock Fabrics may link to sites operated by third parties. However, even if the third party is affiliated with Overstock Fabrics, Overstock Fabrics has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Overstock Fabrics. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Overstock Fabrics seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Privacy:
Overstock Fabrics does not sell, trade, or share your personal information with anyone for any reason. We ask only for the information needed (name, addresses, email, credit card information) that you voluntarily provide when you purchase items from us.
